NavIQ AI Assistant

Project Overview

The NavIQ AI Assistant is an intelligent, department-driven knowledge assistant designed to streamline internal information access and reduce dependency on manual support. Built for enterprise use, it enables users to interact with organizational data through a conversational interface and quickly retrieve accurate information in real time. The platform supports role-based access (Organizational Admin, Manager, and User), ensuring controlled and secure access across users, departments, and knowledge repositories. By combining document-based intelligence with a chatbot interface, it transforms static data into an interactive and easily accessible knowledge system.

Key Features

• ✓Role-based access control (Admin | Manager | User)
• ✓Department-wise knowledge segregation for precise and secure information access
• ✓Intelligent chatbot with contextual responses
• ✓File and folder-based knowledge ingestion
• ✓Multilingual support (English | Japanese and Vietnamese).

The Challenge

Organizations often struggle with scattered information across documents, folders, and systems, making it difficult for employees to quickly find accurate answers. This leads to repetitive queries across teams and increases the time required to locate the right information, resulting in delays in operations and decision-making. In many cases, this also impacts project timelines and deadlines, while the absence of a centralized knowledge system further adds to the inefficiency. Additionally, maintaining secure, role-based access to organizational data adds further complexity. Organizations must ensure that users can only access information relevant to their roles and departments, while preventing unauthorized visibility of sensitive data. Managing these permissions across multiple teams, departments, and user levels becomes increasingly challenging as the organization grows, often leading to inconsistencies, access gaps, or overexposure of information.

Our Solution

We developed a centralized chatbot platform that converts organizational documents into an interactive knowledge base. Users can get access to the right information through a conversational interface, while the system intelligently retrieves answers based on selected departments and access permissions. At the same time, designated users from that department can continuously manage and update the knowledge base through file and folder uploads, ensuring the system stays relevant and up to date.

Technologies Used

// Tech Stack & Tools